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Breast Cancer Trials (BCT) is a group of world-leading breast cancer doctors and researchers based in Australia and New Zealand committed to the prevention, treatment and cure of breast cancer. Their research has made possible the breast cancer treatments available today, led to changes in the way breast cancer is managed and has saved millions of lives throughout the world.

BCT conducts a breast cancer clinical trials research program which involves over 835 researchers in 109 medical institutions throughout Australia and New Zealand. A dedicated fundraising team work nationally to provide the long-term sustainable income required for the research program.

Reporting to the Individual Giving Manager, this role is responsible for strengthening and nurturing relationships with new and existing supporters across key fundraising programs, and growing income via engagement and retention strategies.  You will use your exceptional communication skills to build genuine relationships with our supporters and communicate the impact their donations can have in saving lives from breast cancer. This is a full time role, however part time hours will be considered for the right candidate. Key responsibilities include:

• Work with the Individual Giving Manager to implement and monitor the strategy to identify, engage, retain and nurture relationships with new and existing supporters, in particular for the Mid/High Value and Monthly Giving Programs.
• Proactively communicate across multiple channels, including by phone, to facilitate and encourage donations and loyalty, to acknowledge and thank, and to build connection to cause.
• Plan, coordinate and fulfill communications including preparing data, monitoring response and conducting follow up.

You have a fundraising, loyalty or direct marketing background and have experience across digital and direct marketing channels.  You are a confident communicator with a warm, respectful and sensitive approach to building and nurturing stakeholder relationships. You are looking for the next step to progress your career and enjoy working collaboratively. You will also possess:

• Experience in developing and implementing multi-channel tailored communication journeys to engage, retain, build loyalty and grow value.
• Highly developed written communication skills, and exceptional verbal communication skills, with demonstrated experience in communicating by phone.

• Salary Packaging – In addition to your salary you can package up to $15,900 annually pre tax and benefit from a $2,650 meals and entertainment card
• Work/Life Balance – Flexible work arrangements + paid parental leave
• Professional development – Training, development and career progression opportunities
• Recognition and Reward – Length of service recognition and rewards + additional long service leave after 10 years + gifted leave between Christmas and New Year
• Wellness – Income protection insurance + employee assistance program + additional carers leave

At BCT, we value diversity. We are committed to fostering an inclusive workplace for all people. We welcome applications from Aboriginal and Torres Straight Islanders, people of all ages, identity and abilities.  We support vaccination as the best way to keep our communities and employees safe from COVID-19. Employees must maintain vaccination against COVID-19 in accordance with BCT’s vaccination policy.

If you’re looking for the opportunity to progress your career and make an impact on the lives of those touched by breast cancer, please submit your cover letter addressing the Knowledge, Skills and Experience section of the Position Description, and your CV to positions@bctrials.org.au.

Download Position Description: Supporter Engagement Coordinator

Please note, we will be shortlisting applications as they are received.

Breast Cancer Trials (BCT) is a group of world-leading breast cancer doctors and researchers based in Australia and New Zealand committed to the prevention, treatment and cure of breast cancer. Their research has made possible the breast cancer treatments available today, led to changes in the way breast cancer is managed and has saved millions of lives throughout the world.

BCT conducts a breast cancer clinical trials research program which involves over 835 researchers in 109 medical institutions throughout Australia and New Zealand. A dedicated fundraising team work nationally to provide the long-term sustainable income required for the research program.

In this role you will work in a small, passionate team entrusted to coordinate the conduct of our national and international clinical trials research program.  Your experience in performing administrative duties and your competent computer skills, will help you to complete data entry tasks, respond efficiently and positively to all enquiries, manage the trials departments administrative activities, coordinate inbound and outbound mail and email communications.

In addition, you will assist with the planning and conduct of trials department activities and will be encouraged to look for opportunities to improve internal administrative processes.

Our ideal candidate will have a combination of high-level administrative skills and a passion to work for a worthwhile cause.  You’ll be looking for the next step in your career with this opportunity empowering you to grow and build your professional skills and experience.

Essential Criteria

• Relevant administrative qualifications and/or equivalent combination of relevant work-related experience, education and training.
• Demonstrable high level administrative and computer skills, including knowledge of general office systems and procedures
• Excellent interpersonal skills and demonstrated experience communicating with a diverse range of people.
• Highly motivated, good organization skills with the ability to prioritise multiple tasks.
• Meticulous attention to detail and an enthusiastic approach to problem solving.
• Ability to maintain high work standards with minimal supervision.
• Understanding of the importance of confidentiality and the collection and use of personal information under the Australian Privacy Principals.

Previous experience in the clinical trials or health research industry is highly desirable however not essential. We encourage applicants from other industries who possess a willingness to learn these skills.

• Salary Packaging – In addition to your salary you can package up to $15,900 annually pre tax and benefit from a $2,650 meals and entertainment card
• Work/Life Balance – Flexible work arrangements + hybrid work
• Professional development – Training, development and career progression opportunities
• Recognition and Reward – Length of service recognition and rewards + additional long service leave after 10 years + gifted leave between Christmas and New Year
• Wellness – Income protection insurance + employee assistance program + additional carers leave

At BCT, we value diversity. We are committed to fostering an inclusive workplace for all people. We welcome applications from Aboriginal and Torres Straight Islanders, people of all ages, identity and abilities.  We support vaccination as the best way to keep our communities and employees safe from COVID-19. Employees must maintain vaccination against COVID-19 in accordance with BCT’s vaccination policy.

If you’re looking for a unique opportunity to join a highly respected medical charity, please submit your cover letter addressing the Knowledge, Skills and Experience section of the Position Description, and your CV to positions@bctrials.org.au by February 9 2023.

Please note, we will be shortlisting applications as they are received.